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Connected Communities.
Proven Results.
Connecting Communities. Elevating Experiences. Delivering Measurable Impact.
Trusted by Multifamily Owners & Operators
100%
CUSTOMER RETENTION
99.8%
UPTIME
90%
CSAT
75%
YOY GROWTH
Featured Partner Stories
Knightvest Testimonial
Westover Companies Testimonial
JVM Testimonial
Heritage Capital Group Testimonial
Casey Board
SVP ASSET MANAGEMENT, KNIGHTVEST CAPITAL
“I’ve been very impressed with Aerwave’s service and overall partnership. Their platform has been a strong asset across our communities, providing reliable connectivity for residents and team members. The Aerwave team is responsive, forward-thinking, and focused on creating value for both owners and residents. It’s clear they understand the multifamily industry and are committed to supporting long-term success. We look forward to continuing to build on this partnership.”
Steve Boyack
PRESIDENT, JVM REALTY
“Aerwave is a great partner. It is nice to work with a team that are experts and provide high levels of service at every step of the process. From site inspections to design and implementation. Aerwave has been a pleasure to work with.”
Cam Barry
SVP OF TECHNOLOGY, COTTONWOOD RESIDENTIAL
“Aerwave is great! The onboarding experience with Aerwave has been a breath of fresh air. The service has been so much better than previous providers we have worked with. They truly are the top vendor in this space!”
Daniel Ebner
PRESIDENT, KNIGHTVEST CAPITAL
“Aerwave provides an extremely valuable service to our properties and to our residents. They make complicated design and installation easy, and the ability to provide high-speed internet in a seamless fashion is very important in today's demanding digital world. The resident setup process is a breeze, and no other provider comes close in this regard. The rollout process has proven, time and time again, to be excellent, as it is such a convenience for the resident to establish their service so easily. Lastly, Aerwave does what they say they are going to do.”
James Hamrick
SVP OF TECHNOLOGY, GABLES RESIDENTIAL
“Aerwave Knows Real Estate and Delivers on Managed Wi-Fi Services. Aerwave has been a tremendous addition to deliver a better product to our residents and drive value of our assets. Aerwave understands multifamily real estate: how we think in terms of financial models, how we operate our communities, and critical it is to deliver a quality service to our residents. They are true professionals throughout the entire process - from sales, design, construction, service delivery, and to customer and resident support.”
Alan Stewart
PRINCIPAL, HERITAGE CAPITAL GROUP
“We've implemented Aerwave at midrise properties and our residents really enjoy the superfast wifi at a better price than the big telecom competitors. As asset managers,, we have increased our internet other income revenue share, reduced our office backend internet costs and enabled smart building IoT at no additional cost. Aerwave management is also assessiible and acts like a true technology partner.”
Jeremy Poteet
CIO/CTO, JBG SMITH
“Resident Centric Connectivity with Aerwave. As CIO/CTO of a residential portfolio, enhancing the resident experience is always our top priority. Aerwave has been instrumental in delivering fast, reliable managed WiFi that meets the demands of modern living. From move-in day to daily streaming and remote work, residents enjoy seamless connectivity without the hassle of setup or service calls. Aerwave’s commitment to user-friendly technology and responsive support has made them a trusted partner in elevating resident satisfaction.”
Mariah Hunter
LIVE BH
“Customer Service That Goes Above and Beyond. Working with Aerwave has been an excellent experience. Their communication is always clear and timely, which makes coordinating projects seamless. The project managers are knowledgeable and proactive, ensuring every detail is handled with care. Their customer service consistently goes above and beyond to provide support. I also appreciate their community dashboard, which is easy to use and adds real value to the overall partnership.”
Allison Crawford
KNIGHTVEST CAPITAL
“We’ve had an outstanding experience with Aerwave. The platform setup and integration were hassle-free. Since then, the service has been consistently reliable, and the support team goes above and beyond anytime we need assistance. It’s rare to find a provider that makes both the onboarding and the ongoing service so smooth. Highly recommend to anyone looking for a dependable WiFi solution backed by great support.”
Brian Jones
TELECOMMUNICATIONS MANAGER, AVALONBAY COMMUNITIES
“Aerwave goes above and beyond to provide our residents and onsite staff with reliable support and exceptional customer service, ensuring everyone’s needs are met quickly and with care.”
Why Owners Choose Aerwave
TESTIMONIALS
“Aerwave understands multifamily real estate: how we think in terms of financial models, how we operate our communities, and critical it is to deliver a quality service to our residents. “
James Hamrick
SVP OF TECHNOLOGY, GABLES RESIDENTIAL
Awards & Recognition
Feature title
BBB
Parks Associates
Globe St.
TESTIMONIALS
Voices from Our Communities
"Working with Aerwave has been a fantastic experience, and much of that is thanks to Vickie, their Senior Customer Success Manager. Vickie has gone above and beyond to ensure that my team and I fully understand the product and are equipped to support our residents when they need assistance.
We genuinely appreciate the partnership and look forward to strengthening our relationship with Aerwave in the future!"
LaDonna Rankin
Property Manager, Radbourne Lake
“Our partnership with Aerwave has greatly improved the internet experience for our residents. Their team is professional, responsive, and consistently provides reliable connectivity across the community. We value their dedication to quality and confidently recommend their services to property managers seeking a trusted managed Wi-Fi solution.”
Kevin Payne Jr.
Property Manager, Elme Alexandria
TESTIMONIALS
What Residents Love
"The phone service was great! The associates were clear, concise and understanding! I very much appreciate all of the follow up and overall communication that I have recently received! Many thanks."
Lynn Harvey
"I am extremely satisfied with the support I received from the entire technical support team. I spoke with three or four team members and they were all very knowledgeable, patient and extremely sensitive to my issue. They worked with me, walked me through the process of getting me back On-line and even called back to make sure everything was okay. "
Dierdre Durcan
"The technician stayed online until all my issues had been resolved. I would give him five gold stars of complete satisfaction."
James Schultz
"I struggled at first because I got in a hurry and was trying to use a promo code then had to stop. But when I got started again, the rep who gave me some instructions then patiently waited until I completed the registration - TWO THUMBS UP to her! She explained a few things, then answered some questions I had. Super helpful!"
Cherrie Tapp
"Have an issue that was taken care of very quickly ...I'm very satisfied with the service.. It's better than the leading internet service like Spectrum"
Tanisha Byers
"The constant updates really help. I really appreciate the honesty of saying when you don't actually have an exact ETA of service being back on when you didn't! TY again!"
Aerwave Resident
"Answered my question with great explanation. Understood well and got fixed in a timely manner. Thank You"
Donisha Taylor
"My request was received with the matter resolved in record time! Thank You for the timely response."
Andrea Sasnett
"Very professional. They met my expectations. They went above and beyond and solved my issue with my printer by adding 2.4 G network to set up my printer. Thank you. "
Isolda Rojas
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